Terms and Conditions / Cancellation Policy

When making a reservation for COIN LUCK’s coin ring-making experience (hereinafter referred to as the “workshop”), please confirm your understanding and agreement to the following terms. By confirming your reservation, you are deemed to have agreed to these terms.

  1. In no event shall COIN LUCK be liable for any injuries, allergic reactions, damages to personal belongings or other losses incurred before, during or after the Workshop. By participating in the Workshop, you agree to take full responsibility for such occurrences and waive any claims for compensation or damages against us.
  2. You agree not to request a refund or reduction of the workshop fee if you cancel your reservation due to personal reasons.
  3. If the staff determines that you are unable to complete the coin ring on your own or if the session may exceed the designated time, our staff may proceed with completing the ring-making on your behalf. In such cases, you agree to accept this decision without objection.
  4. Payment for the workshop is cash only.
  5. Please arrive 5 minutes before the scheduled start time. If you are more than 15 minutes late, your booking/reservation may be treated as a same-day cancellation.
  6. You may bring your own coin for the workshop; however, please note that we cannot compensate for any damage to your coin during the ring-making process.
  7. Changes and cancellations can be made free of charge up to 3 days before the workshop. After that,
    – Changes or Cancellations made 1–2 days before: 80% cancellation fee applies.
    – Changes or Cancellations made on the same day: 100% cancellation fee applies.

    However, in cases of unavoidable circumstances such as illness, ceremonial occasions, or public transportation delays, we refund 50% of the cancellation fee on your rescheduled workshop day.

  8. Cancellation fees must be paid within 5 days from the cancellation date (e.g., for a cancellation on April 5, payment must be ****completed by April 9).
    If the payment is not made within this period, our legal counsel will automatically file a disclosure request based on your personal information (name, phone number, email address, address, and IP address) provided at the time of booking. Additional costs incurred during this process will also be charged, therefore, the total bill is expected to be quite high. Please refer to our FAQs about Cancellation Fees.
  9. Booking multiple time slots is strictly prohibited. If multiple bookings are detected, all bookings may be canceled without prior notice.