Privacy Policy
Sekaim Co., Ltd. (hereinafter “the Company”) has established the following policy to properly handle the personal information of visitors to the COIN LUCK store websites and headquarters website (coinluck.co.jp).
1. Collection of Personal Information
The Company may collect personal information in the following cases:
- When using the contact form: name, email address, and the content of your inquiry
- When making a reservation or booking an experience: name, contact information, and intended visit date and time (through each store’s reservation channel)
2. Purpose of Use
Personal information collected will be used solely for the following purposes:
- Responding to inquiries
- Confirming, modifying, or cancelling reservations
- Statistical analysis for service improvement (in a form that does not identify individuals)
3. Disclosure to Third Parties
The Company will not provide or disclose personal information to third parties, except in the following cases:
- When the individual has given consent
- When disclosure is required by law
4. Use of Access Analysis Tools (Google Analytics)
This website uses Google Analytics, a service provided by Google LLC. Google Analytics uses cookies to collect and analyze your use of this website anonymously. The data collected does not identify individuals.
If you wish to disable data collection by Google Analytics, please use the Google Analytics Opt-out Browser Add-on.
For information about Google’s data practices, please refer to the Google Privacy Policy.
5. Use of Cookies
This website uses cookies to improve service quality and for access analysis. You may disable cookies through your browser settings; however, please note that some features may become unavailable.
6. Management of Personal Information
The Company implements appropriate security measures to prevent leakage, loss, or alteration of personal information. Once the purpose of the inquiry has been fulfilled, the Company will promptly delete or dispose of the personal information.
7. Requests for Disclosure, Correction, or Deletion
If you wish to request the disclosure, correction, or deletion of your personal information, please contact us at the contact point listed below. After verifying your identity, we will respond within a reasonable period.
8. Personal Information Protection Officer and Contact
| Company Name | Sekaim Co., Ltd. |
|---|---|
| Personal Information Protection Officer | Takeshi Kaihami (Representative Director) |
| Address | Reiwa Building 4F, 1-21 Kiyosumi-cho, Gifu City, Gifu 500-8178, Japan |
| Phone | +81-80-6927-0562 |
| sekaim.jp@gmail.com |
9. Revisions to this Privacy Policy
This policy may be revised without prior notice in response to changes in law or in our services. Revised policies take effect from the time they are posted on this page.
Effective Date: April 21, 2026
Sekaim Co., Ltd.